Privay Policy

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Fertility Square (“we,” “us,” or “our”) operates the website https://Fertilitysquaremumbai.com/ and provides various medical services, including in-vitro fertilization (IVF) and related healthcare services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us.
By using our website or availing our Services, you agree to the terms of this Privacy Policy.

1. Applicability and Compliance


This Privacy Policy is published in compliance with:
Section 43A of the Information Technology Act, 2000;
Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011;
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

2. Types of Information We Collect


We may collect various types of personal information when you avail our Services or interact with us,
including:
Type
Details
Personal Information
Name, age, gender, contact details, address, occupation, email ID.
Medical Information
Medical history, test results, diagnosis, prescriptions, lifestyle habits, surgical records, allergies.
Financial Information
Payment details, insurance information, government or corporate healthcare schemes.
Communication Information
Any messages, inquiries, or interactions with our representatives.
Some of this information may be classified as Sensitive Personal Data or Information (SPDI) under applicable laws and will be handled accordingly.

3. Purpose of Information Collection


We collect and process your information for the following purposes:
a. Medical Care
To provide, manage, and improve our medical services.
To schedule appointments and send health-related updates.
To process payments and manage billing.
b. Operational Requirements
To improve our website and Services.
To respond to inquiries and provide customer support.
To analyze data for research, quality assessment, and internal auditing.
c. Legal Compliance and Security
To comply with legal and regulatory obligations.
To prevent fraud and unauthorized access.
To share information with government agencies when required by law.

4. Disclosure of Information


We may share your personal information with:
Healthcare professionals for treatment purposes.
Third-party service providers (e.g., payment processors, insurers, diagnostic labs).
Regulatory authorities, if required by law.
Affiliates or partners in case of mergers or business transfers.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Security


We implement industry-standard security measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention


We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the retention period expires, data will be securely deleted or anonymized.

7. Your Rights and Choices


You have the right to:
Access, update, or correct your personal data.
Request deletion of your personal data, subject to legal requirements.
Withdraw consent for data processing (this may affect our ability to provide Services).
To exercise these rights, please contact us at fertilitysquaremumbai@gmail.com

8. Cookies and Tracking Technologies


Our website may use cookies to enhance user experience and track website usage. You can control cookie settings through your browser.

9. Changes to This Privacy Policy


We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information


If you have any questions or concerns about this Privacy Policy, please contact us:
Fertility Square Website: https://Fertilitysquaremumbai.com/
Email Id: fertilitysquaremumbai@gmail.com
Phone: +91-9004346917
By using our website or Services, you acknowledge and agree to this Privacy Policy.